Terms of service

Ayesham is an online store offering imported luxury women's handbags and related fashion products. We reserve the right to update, modify, or discontinue any product, service, or part of the website without prior notice.

1. Products & Availability

We make every effort to ensure that product descriptions, images, colors, and prices are accurate. However, slight variations in color or appearance may occur due to photography, lighting, or individual screen settings.

All products are subject to stock availability. An item shown on the website may occasionally become unavailable before an order can be processed.

2. Orders

By placing an order, you confirm that the information provided by you is accurate and complete.

We reserve the right to cancel or decline an order in cases including, but not limited to:

The product being unavailable.
Incorrect or incomplete customer information.
Pricing or product information errors.
Suspected fraudulent or unauthorized transactions.

If an order is cancelled by us after payment has been received, the applicable amount will be refunded.

3. Delivery

We aim to deliver orders within 3–5 working days after the order has been confirmed.

Delivery times may vary depending on product stock availability, delivery location, courier circumstances, weather conditions, public holidays, or other circumstances beyond our control.

Orders may take longer than the estimated delivery period if the selected product is temporarily out of stock. In such cases, we will contact the customer where appropriate.

4. Shipping Address

Customers are responsible for providing a correct and complete delivery address and contact number. Ayesham is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Prices & Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors or other inaccuracies. If an order has been placed at an incorrect price, we may contact the customer before processing the order.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy. Customers should review that policy before placing an order.

Any item requested for exchange must meet the conditions specified in our Return & Exchange Policy.

7. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order. Cancellation requests may not be accepted once the order has been dispatched.

8. Intellectual Property

All content on this website, including logos, brand names, images, product photographs, graphics, text, and other materials, belongs to Ayesham or its respective content owners and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Ayesham will make reasonable efforts to process and deliver orders as described. However, we are not responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, public holidays, or other unforeseen circumstances.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page, and the updated version will apply from the date of publication.